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| Future Meeting Dates: |
| Date |
Topics |
Location |
| June 13th |
ITIL Refresher |
Best Western Doubewood Inn
3333 13th Ave S, Fargo ND 58103
|
Agenda:
2:00-3:00: ITIL Overview
Leslie Kapocius from ITSM Academy
-Scope and benefits of the ITIL 2011 updates
-Key changes to each book
-High-level overview of new processes
3:00-3:15 - Break
3:15-4:15: Customer Presentation
Josh Malnourie from Noridan Mutual Insurance
4:00-5:00: Networking
To Register: http://www.itsmfusa.org/dakota-lig-june-event-itil-refresher
| Future Events |
| Date |
Location |
Topic |
| March 1st |
Hilton Garden Inn |
Categorical Chaos by Gene Rogers, Baker Hughes & Root Cause Analysis, CA |
| June 13th |
Best Western Doublewood Inn |
ITIL Refresher |
| September 12th |
Holiday Inn |
Strategy and Planning/Governance
Business Relationship Management
|
| December 5th |
The VIP Room |
The Current State of Service Management Adoption and It's Impact on IT |
Check out our Facebook page at Dakota itSMF LIG!!
 Are you LinkedIN? If so, join the itSMF ND LinkedIn group and be aware of upcoming events, participate in IT Service Management discussions and connect with other IT professionals
Have an idea for an event? Want to get involved?
Please contact a member of the Leadership team below, or send an email to dakota@itsmf.net
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